We design our products while keeping our customer’s needs in mind. However, if you do not like a product or feel that the product is not made for you, we will take it back. Heega Sports will always take returns within the given time frame. We have a 30-day return policy. You can either ask for a refund or exchange it for another item. However, we only allow a return in special cases as follows-
- The product is faulty, which would have prevented you from buying it if you knew about it earlier.
- Does not resemble our product description.
- If the product quality is something else than we claimed about.
If the above conditions are applicable, we will return the product in a reasonable time.
24/7 support
We care about your needs that’s why we provide 24/7 customer care service. Our support team at Heega is always enthusiastic about helping its
customers. In case of any product or shipping-related query kindly contact our support team. You can reach our support team via-
Email- info@heegasports.com
OR
Mobile No.- 91-9520883637
Cancellation Policy
The customer can choose to cancel an order any time before it’s dispatched. The order cannot be canceled once it’s out for delivery. However, the customer may choose to reject it at the doorstep.
The time window for cancellation is usually 3 days from date of order or before dispatch ( Which ever comes first ) and the order cannot be canceled once the specified time has passed.
In some cases, the customer may not be allowed to cancel the order for free, post the specified time and a cancellation fee will be charged.
In case of any cancellation from the seller due to unforeseen circumstances, a full refund will be initiated for prepaid orders.
Heega Sports reserves the right to accept the cancellation of any order. Heega Sports also reserves the right to waive off or modify the time window or cancellation fee from time to time.