Shipping and Delivery
How long will my order take, and what will it cost?
| Within India | Outside India | |
|---|---|---|
| Dispatch | Within 1–2 days, or 2–4 days for personalised items | Within 1–2 days, or 2–4 days for personalised items |
| Delivery time | Usually 2–6 days after dispatch, depending on your city. The product page and checkout show the estimate for your pincode | 4–5 days by FedEx or DHL Express |
| Delivery cost | Free on orders from ₹4,999. Below that, the charge is worked out for your order and shown at checkout before you pay | Worked out by weight and destination, and shown at checkout before you pay |
| Import duty | None | Any import duty is payable by you on arrival |
| Currency | Indian rupees | We may show an estimate in your currency. Your card is charged in Indian rupees |
International shipping quoted at checkout. Import duties, where applicable, are payable on arrival.
How long does a custom bat take?
We handcraft your bat in 1 to 2 days. It then ships on the times above.
Bulk and OEM orders
Bulk orders run on their own timeline: 30 to 45 days in production from your written approval of the sample and artwork, then 4 to 5 days by air. Full terms are on our OEM, bulk and export page.
How do I track my order?
We send a tracking link by email and SMS as soon as your order is dispatched. You can also see every update under My Orders in your account.
Something wrong with your delivery?
Contact us on +91-9520883637 or info@heegasports.com with your order number and we will sort it out.